I'm so unhappy in the best way my previous flight was taken care of as what I look at myself a valued buyer/
Luis not just acquired us on the flight but update to first class. This was a giant address for us. The flight number was AA2386 in the event I spelled Luis’s last title Incorrect.
I have been traveling with American Airlines for many years now and am now extremely shocked at a current occurrence. I had just gotten again from getaway to learn that my suitcase was missing. American Airlines informed me I was alleged to get it back the following day, nevertheless I only obtained it 2 times later and found that my suitcase were ripped open up and destroyed.
06/eighteen/16 – Happen to be a faithful, Repeated flyer purchaser for more than thirty a long time. I h ave never found these lousy consumer service and apathetic attitudes from AA workers. Presently sitting at Miami Intercontinental, on a transparent sunny saturday early morning, traveling with two young children attempting to get to Asheville on your own Airways (report locator: WCEARA), but our flight to Charlotte was straight away delayed, triggering us to skip our flight to Asheville, all other flights are entire, we have been despatched Back again by means of protection due to the fact your personnel on the gate couldn’t (or wouldn’t), help us (which was exciting), then had to run back again Right before we could get towards the ticket counter since the flight departure was bumped again up!
I attempted to make use of a $500 journey voucher for a current flight and I had been unable to do so as American Airways refused to accept the voucher. Remember to notify tourists to keep their seats instead of be cheated by these fictitious vouchers that AA provides for travelers to surrender their seats.
I invested 2 hrs and a half at AA counter and didn't have the selection as I have already been explained to or to unfastened my ticket and go house
Sad to say as a consequence of weather I used to be unable to get out from the tri metropolitan areas by the due date this past week. Having said that I'm very disappointed with American Airlines consumer service.
three) May possibly five at HPN we experienced to uncover chair…lady attendant couldn't force passenger up ramp onto airplane, so he walked…..Once we arrived at ORD we experienced to discover chair at Yet another gate….
No agent in sight. Flight 1583 delayed delayed and delayed without any information or updates specified by gate agent. what a nightmare
My spouse and i experienced a flight leaving Richmond Virginia using a remaining spot of Seattle Washington. We're aware of traveling and experienced flown other Airways previously that 7 days going to and from several destinations. We had all our data and went to make use of the American Airlines kiosk to print our boarding passes. The kiosk didnt talk to if those who are flying are navy staff so we commenced more than and waited in line to talk into a consultant within the counter. As soon as we have been up on the counter we explained to a Girl behind the counter that my partner is while in the military and we experienced two baggage to check in. Thats after we were being informed that our bags exactly where over excess weight and it would be 250$ additional. We asked for with the Girl to indicate us exactly where the package pricing is prepared. She was not able to offer that information and facts and went on to inform us we could glance it up ourselves. My husband who is enlisted inside the U.S. Coast Guard hasn't experienced to pay extra or any sum for baggage, on orders or own. My spouse gave her the 250$ and that's when the consultant we had been speaking with before long grew to become extremely impolite and threatened to terminate our complete flight.
I would like to comment on how horrible your flight and buyer service was currently. Flight 4425 was suppose to depart at five pm from DC and obtain to Atlanta. We didn’t get off from DC until eventually six:twenty pm. We were told it absolutely was likely to be a ten minute hold off but we hardly ever boarded the airplane until eventually way later on. Then the pilot mentioned there was no hold off Irrespective of becoming delayed forty five minutes after which you can experienced us sit around the runway for more than 35 minutes. I recognize you have no Management more than the turbulence we skilled but we arrived in ATL and they didn’t Have a very terminal for us to unboard.
Very good afternoon This can be my next expertise with AA. The same time last I went thru the exact same circumstance with my luggage.
Based upon this working experience I am able to only conclude this follow appears to generally be company as normal for American Airlines, Specifically following witnessing symptoms about not removing cots from selected locations. How can a corporation justify acquiring More Bonuses in excess of 50 Grown ups sleep on cots within an plane terminal? This need to be a concern for the fireplace Marshals!
even now nothing at all on flight 1583. Tend not to fully grasp deficiency of conversation. Am now acknowledging I am not likely to generate link in Miami at 10am