traveling from Miami to Lima on Saturday March 21 even if I reserve the seats beforehand I bought the final row on the best facet from the window plus the seat did not transfer building my flight tough ., on how back again on flight # 918 the service was worst. from your check in I needed to open up my suit cases to even up the weigth . After i offer to buy the 3 more pounds they try to cost me $ a hundred and eighty.00per accommodate case. avoiding to pay for $ 480.00 I needed to go on he flooring to maneuver all over my belongins ,I needed to return to the counter for the reason that out seats ( we had been # 10 on line at check in ) had been separates, after that we experienced to help keep going for walks around the gates as the counter employee under no circumstances gave us the gate range, ( Once i question with regard to the gate info to a different amercian ailines staff in gate 26 he pointed for the gate screan ) this time the seats felt more compact that standard , the food stuff was awful, the bread was so challenging , the lettuce about the salad search outdated , I returned the foods precisely the same way which i received it, The sunshine turns off although im studying severeal situations that I experienced to maintain my finger over the change to carry on studying immediately after 5 horrible several hours I got to the conclusion that I wont vacation on American Airlines all over again
Nevertheless seeking to come across an individual to help me with my situation. Have despatched a information over the AA website having a reaction that made no feeling. Have called and been informed to ship the information. I made an effort to response to the message that created no feeling And that i received an e-mail back stating the e-mail deal with I responded to will not be is use.
Experienced a web based reservation set to go and when looking to post it told me to begin in excess of – I referred to as a representative at once and mentioned they could see the cost I used to be quoted but when refreshed when up $120 – Tough to think that they would not stand by what they might see on the web – I ended up being forced to spend the additional $a hundred and twenty for the reason that I wanted These actual flights – yet again hard to believe they would not stand beside the online selling price – quite expensive
I not long ago flew to Fort Lauderdale on February eighteen, 2016 on The ten am flight from Philadelphia. One of many stewardesses was a woman named Kim who had been a stewardess for many years on American. I used to be traveling with my daughter and her 4 thirty day period old child and experienced several stick with it bags in addition to a bag to the pumping and nursing bottles. Kim was wonderful, this kind of an incredible help with many things for the duration of our vacation like although not restricted to receiving within the flight, getting the baggage into your overhead compartments, getting us merchandise we go right here would have liked during the flight and finding out in the flight with our bags.
Expensive Client Service, On September twenty five my 12 12 months old son, Aaron Silvers was booked on American Airlines flight 1358 flight at 3:10PM from Chicago O’hare in route to L. a. LAX airport. He was escorted by a colleague of the family members, Lori Cooper, to your airport and through protection to your gate. For a payment of $150 which i Formerly paid, your airline assured me that my son could well be Secure and cared for really well. The flight was introduced delayed as soon as they arrived on the gate. Our household Mate, Lori identified as into her Business office to inform them that she was managing late. The 2 of these received some lunch and waited. The flight was due to depart at four:15PM, so it wasn’t so inconvenient. They satisfied back in the gate to board along with the attendant advised them that the flight was delayed An additional fifty percent an hour or so resulting from depart at 4:45PM.
The baggage service (which wasn't American Airways) known as me at 2am to allow me to know they would be bringing my bag out to my household!!!
I traveled really just lately on 1 of one's planes, I have generally been content nonetheless, this experience still left me Together with the problem, “Why should I take advantage of this airline?â€. I left L.A. to fly to Phoenix I had been returning residence right after caring for my sister and necessary to get residence as soon as possible due to the fact my partner was wounded at your home. Prior to the aircraft still left there have been computer difficulties and whenever we landed the ramp wouldn’t open we needed to be “towed †to another gate. “We did not disembark from your plane until finally the last demand my following flight. I recognize that you'll find challenges that occur nevertheless the service was not up to requirements. At no time did anyone say we are sorry, apart from the pilot claimed, “Properly I don’t understand what to mention issues materialize, I guess sorry might be excellent.
The first thing I discovered was the Aircraft alone considering that I have truly labored In this particular subject. The very first plane I had been on wasn't even built in America and was so in Brazil before I was even born.
Ticket #2836 Dallas, Tx to Lawton, Okay March 20th didn't hook up from Raleigh, NC flight 168….was over booked and flight didn't ensure it is to Dallas for connecting flight. They explained they didn't have a lodge for me in Dallas, I used to be trapped at airport til morning of three/21/16…this brought on me to overlook every day of work & it absolutely was quite possibly the most miserable evening of my everyday living…they gave me a foods vocher for $12 for supper which I had to add cash too, to try to eat!
I bought an airline ticket by means of expedia for vacation in March 2016. the knowledge acquired with my invest in indicated that I should Get hold of the airline for seat assignment. Right now, I contacted the airline, exceptional customer service . On the other hand, I used to be knowledgeable that because I did not bought my ticket straight from your airline, there could well be a charge for me to acquire a seat.
Please refund by entire fare such as the excess $20 I paid out for Whatever you explained was gonna be more space.
For the objective of cancelling all reservations of the.A. flights from TPE stopover NRT to LAX and return to Taiwan , be sure to . I generate a slip-up of touching reservations of the.A. by means of cellphone skyscanner program on thirteenth Feb.
I just bought off the cell phone with Connie Sanders from the DFW Office environment. I asked for her name simply because she was so kind and helpful to us. I have infrequently encountered a person so helpful and caring. If all your Reps may be like her you would've an excellent airline.
No gate manager on scene. Still not telling the crowd on the gate a point. When. I questioned was advised the flight had boarded although not taken off. But no explanation as to why. It’s not a weather thing along with the flight continues to be recreated.